Privacy Policy

1. Information We Collect

We may collect account information (such as email, company name), usage data (such as API call volume, error logs), and device information (such as IP address, browser type) that you provide when using TokensChain services. This information is used to provide services, optimize performance, and ensure security.

2. How We Use Your Information

Your information is used solely for: providing and maintaining services, processing billing and payments, sending service notifications and technical updates, conducting internal analysis to improve products, and complying with legal and regulatory requirements. We do not sell your personal data to third parties.

3. Data Sharing and Disclosure

We do not share your personal information with third parties except: with your explicit consent, with necessary partners to provide services (such as payment processors, cloud infrastructure providers), or as required by laws, regulations, or legitimate government requests. All partners are bound by confidentiality agreements.

4. Data Security

We employ industry-standard security measures to protect your data, including transport-layer encryption (TLS), access controls, regular security audits, and intrusion detection systems. While we strive to protect your data, please note that internet transmission cannot be guaranteed as absolutely secure.

5. Data Retention

We retain your data for as long as your account is active, or as required by applicable law. If you delete your account, we will delete your personal data within a reasonable period, unless required by law or needed for legitimate business purposes.

6. Your Rights

Under applicable data protection laws, you have the following rights: access to your personal data, rectification of inaccurate information, erasure of your data, restriction or objection to processing, and data portability. To exercise these rights, please contact privacy@tokenschain.io.

7. Cookie Policy

We use cookies and similar technologies to recognize your browser or device, to provide core service functionality and improve user experience. You can manage cookie preferences through your browser settings. Continued use of our services indicates your consent to our use of cookies.

8. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be notified through website announcements or email. Please review this page periodically for the latest policy. This Privacy Policy was last updated on January 1, 2026.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@tokenschain.io
Address: Haikou, Hainan